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Centara Grand West Sands Resort & Villas Phuket
65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Phuket, (Thailand)

หมายเลขโทรศัพท์: +66 (0) 7637 2000 Ext.1574
เว็บ: www.centarahotelsresorts.com/cgwp

บันทึก contact
ข้อมูลบริษัท




Spa manager


col-narrow-left

ID ของงาน:

2970

ที่ตั้ง:

, , Thailand

ประเภทของงาน:

งานสปา

เงินเดือน:

col-narrow-right

จำนวนการเปิดดูงาน:

51366

ประเภทของการจ้างงาน:

งานเต็มเวลา

ถูกโพส:

2014-07-30
col-wide

อาชีพ:

Medical-Health: General-Other: Medical-Health

รายละเอียดของงาน:

BASIC FUNCTION
 
-         Responsible for the planning and implementation of all Spa & Health activities taking place every day of the week, massage therapy and beauty treatment services.
-         Ongoing responsibility will be the promotion, selling, tracking of all membership, sales planning and implementation of the monthly calendar of social Spa activities for the customer and special programs for convention groups.
 
DUTIES AND RESPONSIBILITIES:
1.      To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance according to the associate handbook.
2.      Oversee the smooth running of the Spa on a day to day basis to achieve high levels of guest satisfaction.
3.      To have a complete knowledge of the hotel product including room fates, relative facilities, food and beverage outlets.
4.      To develop and maintain a motivational working environment with the department and positive relations with other with other departments.
5.      Attending training sessions / meetings as required.
6.      Ensure staffing is adequate for Spa given the business flow daily through the hotel.
7.      Ensure health and safety codes are implemented and oversee the personal hygiene and grooming standards of department employees.
8.      Conduct daily shift briefings and meetings and disseminate relevant information to the associates.
9.      To conduct spa treatments as part of daily operations.
10.  Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed on a timely basis. Pre-empt and anticipate guest needs.
11.  Maintain a system of regular associate training and reporting.
12.  Undertake relevant administration duties regarding maintenance and housekeeping requests, annual and sick leave requisitions.
13.  Maintain regular quality control inspections of department’s standards for their input and to keep all areas updated on all activities and functions offered tot hotel guests.
14.  Train and assist in the evaluation of attendants who work with new Spa programs.
15.  Supervise instructors and all other associates helping with any activities or functions arranged via the Spa.
16.  Ensure that hospitality is continually evident during all activities and programs offered to hotel.
17.  Prepare monthly calendar of events to inform members of daily programs being offered.
18.  Plan and ensure supervision of all planned activities and maintain a proper supply of all items needed.
19.  Monitor the success of the activities programs through the number of participants per scheduled event and through guests’ comments both verbal and written. Make necessary adjustments to maintain a high quality, fun filled programs for hotel guests.
20.  Ensure proper accounting procedures are followed when collecting of charging fees for Spa.
21.  Ensure that all activities and job functions are performed in a safe environment using proper safety techniques.
22.  Schedule therapists when needed for health massage & beauty therapy services within the hotel.
23.  Closely monitor wage costs to ensure it is contained within an acceptable percentage to budget.
24.  Meet and exceed budget requirements.
25.  Prepare yearly budget for department.
26.  Represent the department at relevant meetings within and outside the Hotel.
27.  Provide associate counseling, support and guidance as required.
28.  Search and find new product in the market which liaise with the stand of company group.
29.  Complete performance appraisals with direct reports.
30.  Interview and select department associates.
      Perform other duties as required by supervisor

รายละเอียดของคุณสมบัติผู้สมัครที่ต้องการ:

1.      Bachelor’s degree in related field or equivalent combination of education and experience.
2.      Knowledge of standard security, fire prevention and safety procedures.
3.      Excellent communication skills, both oral and written. Proficiency in English and computer literate


 



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